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After-sale Service

Longking always adheres to the service concept of "Your satisfaction is our pursuit", practices the service commitment of "Service won’t stop until users are satisfied", and implements "24-hour service""Whole process service" and "Cloud intelligent service" through the entire process of product manufacturing, installation, commissioning, operation and maintenance.

  • Original Spare Parts

  • Five Star Service

  • 365*24H

Original Spare Parts

All the spare parts provided by Longking are original spare parts, which can ensure the compatibility between the equipment and components of each complete machine system in line with the safety performance of the complete machine, and the reliability and stability of equipment operation, so as to effectively extend the service life of the equipment.

  • Matching degree

  • Product performance

  • Operation life

  • After-sales service

Five Star Service

Longking has established customer service network in many countries and regions around the world, which can provide meticulous and considerate five-star service for customers. Longking's after-sales service system has passed the national standard and won the highest five-star rating.

  • S-SMART
  • T-TIMELY
  • A-ACCESSIBLE
  • R-RELIABLE

Cloud intelligent service system Online steward type service

Longking has combined the operation and maintenance experience accumulated over 50 years with AI intelligent technology to develop the "Longking cloud intelligent service" system with independent intellectual property rights. The system is a collection of "customer information life cycle management", "commissioning after-sales quality management", "dust-removal safety intelligent analysis system", "expert diagnosis system for low temperature economizer", "denitration anomaly identification system" and "desulfurization 3D monitoring system", and realizes omnidirectional, efficient and 3D "online steward type service".

The company has formulated standardized inspection and repair procedures to ensure that customers receive high-quality service ,which has been highly praised and recognized by customers at home and abroad.

Longking
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Address:No. 19, Gongye Middle Road, Longyan, Fujian.  
Phone:+86-597-2293213
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